Question 1

What is Snehito and how does it help NRI families with parents in Kerala?

Accepted Answer

Snehito is a verified companion care and health management network designed for older adults in Kerala and their families living abroad. Snehito provides trusted in-person companions for hospital visits, errands, and daily check-ins, while offering NRI children a real-time command center to view health vitals, GPS visit logs, and 24/7 emergency dispatch.

Question 2

How are Snehito companions vetted and trained?

Accepted Answer

Every Snehito Companion undergoes 100% government ID verification, residential address verification, thorough background vetting, and specialized geriatric care and empathy training. Companions use geofenced GPS check-ins for full accountability.

Question 3

Which areas in Kerala does Snehito cover?

Accepted Answer

Snehito's primary operational hub is in Kottayam, with active companion coverage across all major Kerala districts including Ernakulam/Kochi, Thiruvananthapuram, Thrissur, Kozhikode, Kollam, Alappuzha, Pathanamthitta, Idukki, Palakkad, Malappuram, Wayanad, Kannur, and Kasaragod.

Question 4

How does the emergency hospital escort and SOS service work?

Accepted Answer

When an emergency is triggered, Snehito instantly alerts the family abroad, dispatches the nearest verified companion to the senior's residence, assists with ambulance/transport coordination, and provides on-scene support at the hospital until family arrives.

Question 5

Can non-subscribers book one-time companion or hospital visits?

Accepted Answer

Yes. Snehito offers both comprehensive monthly subscription packages (Silver, Gold, Platinum) and on-demand direct bookings for single hospital visits, banking tasks, or tech assistance.

Question 6

How can I contact Snehito or book a companion?

Accepted Answer

You can book directly on snehito.com or contact Snehito's concierge via WhatsApp or phone at +91 97782 15961 for instant coordination.